FAQ

Some of Your Questions

Most of our facials include a relaxing back massage so you need to remove your clothing down to your pants. When you lie on the bed, you are covered with a towel so you feel warm and cosy. Most facials routines include a cleanse, tone and exfoliate, massage and mask. If you are not sure which facial you would like, you can consult our esthetician before making an appointment.

Please arrive 20-30 minutes early for your treatment, and give yourself plenty of time to change into your robe and start to relax and unwind before your appointment. It will allow you to get more positive emotions from your visit to our salon.

To reserve your service times, please contact our administrators or use the contact form located on our website. Our reservation desk is open 7 days a week to assist you.

Yes, these are popular and we are happy to organize them. Subject to availability and depending on the size of group we can also book the whole salon for your exclusive use.

Yes, all the products we use in the salon can be purchased – simply ask your esthetician or Reception. We also have a great selection of delightful gift bags and boxes so they’re ready to give.

Of course we do! All our salons are equipped with complimentary Wi-Fi to make it easier for our valued customers to “Like us”, “Check In” and “Follow Us”. Simply choose Beauty Salon Wi-Fi connection at any of our branches and ask one of the team members for the password.

The nature of our business caters to adults only but we understand there may be occasions that you need to bring along a little one. We can accommodate safe short child services such as haircuts and polish application.